Hasil Survei 2022 Kabupaten Lombok Barat
| No. Resp. | U1 | U2 | U3 | U4 | U5 | U6 | U7 | U8 | U9 | |
|---|---|---|---|---|---|---|---|---|---|---|
| Responden 1 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | |
| Responden 2 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | |
| Responden 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | |
| Responden 4 | 2 | 3 | 3 | 2 | 3 | 3 | 3 | 2 | 3 | |
| Responden 5 | 4 | 4 | 3 | 4 | 4 | 3 | 4 | 4 | 4 | |
| Responden 6 | 3 | 3 | 3 | 4 | 3 | 4 | 4 | 3 | 4 | |
| Responden 7 | 2 | 3 | 2 | 4 | 3 | 3 | 3 | 3 | 3 | |
| Responden 8 | 3 | 3 | 2 | 3 | 2 | 3 | 2 | 3 | 3 | |
| Responden 9 | 3 | 4 | 3 | 4 | 3 | 3 | 3 | 3 | 2 | |
| Responden 10 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | |
| Responden 11 | 3 | 4 | 3 | 4 | 4 | 3 | 4 | 3 | 4 | |
| Responden 12 | 3 | 3 | 3 | 4 | 4 | 3 | 4 | 3 | 3 | |
| Responden 13 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | |
| Responden 14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
| Responden 15 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
| Total Nilai Per Unsur | 34558 | 34244 | 33522 | 36356 | 34103 | 33982 | 34073 | 33558 | 35243 | |
| NRR Per Unsur | 3,57 | 3,54 | 3,47 | 3,76 | 3,53 | 3,51 | 3,52 | 3,47 | 3,65 | |
| NRR Tertimbang Per Unsur | 0,40 | 0,39 | 0,39 | 0,42 | 0,39 | 0,39 | 0,39 | 0,39 | 0,41 | 3,56 |
| IKM Unit Pelayanan | 88,96 |
| NO | KODE | UNSUR PELAYANAN | NILAI RATA-RATA |
|---|---|---|---|
| 1 | U1 | Persyaratan | 3,57 |
| 2 | U2 | Prosedur | 3,54 |
| 3 | U3 | Waktu Pelayanan | 3,47 |
| 4 | U4 | Biaya/Tarif | 3,76 |
| 5 | U5 | Produk Layanan | 3,53 |
| 6 | U6 | Kompetensi Pelaksana | 3,51 |
| 7 | U7 | Perilaku Pelaksana | 3,52 |
| 8 | U8 | Sarana Prasaran | 3,47 |
| 9 | U9 | Penanganan Pengaduan, Saran dan Masukan | 3,65 |