Hasil Survei 2023 Kabupaten Lombok Barat
| No. Resp. | U1 | U2 | U3 | U4 | U5 | U6 | U7 | U8 | U9 | |
|---|---|---|---|---|---|---|---|---|---|---|
| Responden 1 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | |
| Responden 2 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | |
| Responden 3 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | |
| Responden 4 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | |
| Responden 5 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | |
| Responden 6 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | |
| Responden 7 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | |
| Responden 8 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | |
| Responden 9 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | |
| Responden 10 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | |
| Responden 11 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | |
| Responden 12 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | |
| Responden 13 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | |
| Responden 14 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | |
| Responden 15 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | |
| Total Nilai Per Unsur | 23405 | 23432 | 23059 | 23987 | 23293 | 23286 | 23283 | 23156 | 24089 | |
| NRR Per Unsur | 3,53 | 3,53 | 3,47 | 3,61 | 3,51 | 3,51 | 3,51 | 3,49 | 3,63 | |
| NRR Tertimbang Per Unsur | 0,39 | 0,39 | 0,39 | 0,40 | 0,39 | 0,39 | 0,39 | 0,39 | 0,40 | 3,53 |
| IKM Unit Pelayanan | 88,29 |
| NO | KODE | UNSUR PELAYANAN | NILAI RATA-RATA |
|---|---|---|---|
| 1 | U1 | Persyaratan | 3,53 |
| 2 | U2 | Prosedur | 3,53 |
| 3 | U3 | Waktu Pelayanan | 3,47 |
| 4 | U4 | Biaya/Tarif | 3,61 |
| 5 | U5 | Produk Layanan | 3,51 |
| 6 | U6 | Kompetensi Pelaksana | 3,51 |
| 7 | U7 | Perilaku Pelaksana | 3,51 |
| 8 | U8 | Sarana Prasaran | 3,49 |
| 9 | U9 | Penanganan Pengaduan, Saran dan Masukan | 3,63 |