Hasil Survei 2024 Kabupaten Lombok Barat
No. Resp. | U1 | U2 | U3 | U4 | U5 | U6 | U7 | U8 | U9 | |
---|---|---|---|---|---|---|---|---|---|---|
Responden 1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
Responden 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
Responden 3 | 4 | 3 | 2 | 4 | 3 | 4 | 4 | 4 | 3 | |
Responden 4 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | |
Responden 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
Responden 6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
Responden 7 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | |
Responden 8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
Responden 9 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | |
Responden 10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
Responden 11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
Responden 12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
Responden 13 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | |
Responden 14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
Responden 15 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 3 | |
Total Nilai Per Unsur | 125632 | 124347 | 122322 | 127663 | 124009 | 123965 | 123301 | 122952 | 127382 | |
NRR Per Unsur | 3,68 | 3,64 | 3,58 | 3,74 | 3,63 | 3,63 | 3,61 | 3,60 | 3,73 | |
NRR Tertimbang Per Unsur | 0,41 | 0,40 | 0,40 | 0,42 | 0,40 | 0,40 | 0,40 | 0,40 | 0,41 | 3,65 |
IKM Unit Pelayanan | 91,17 |
NO | KODE | UNSUR PELAYANAN | NILAI RATA-RATA |
---|---|---|---|
1 | U1 | Persyaratan | 3,68 |
2 | U2 | Prosedur | 3,64 |
3 | U3 | Waktu Pelayanan | 3,58 |
4 | U4 | Biaya/Tarif | 3,74 |
5 | U5 | Produk Layanan | 3,63 |
6 | U6 | Kompetensi Pelaksana | 3,63 |
7 | U7 | Perilaku Pelaksana | 3,61 |
8 | U8 | Sarana Prasaran | 3,60 |
9 | U9 | Penanganan Pengaduan, Saran dan Masukan | 3,73 |