Hasil Survei 2024 Kabupaten Lombok Barat
| No. Resp. | U1 | U2 | U3 | U4 | U5 | U6 | U7 | U8 | U9 | |
|---|---|---|---|---|---|---|---|---|---|---|
| Responden 2011 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 3 | 3 | |
| Responden 2012 | 4 | 3 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | |
| Responden 2013 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
| Responden 2014 | 3 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | |
| Responden 2015 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
| Responden 2016 | 4 | 4 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | |
| Responden 2017 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 3 | |
| Responden 2018 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | |
| Responden 2019 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | |
| Responden 2020 | 4 | 4 | 3 | 4 | 4 | 3 | 3 | 3 | 3 | |
| Responden 2021 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 3 | 3 | |
| Responden 2022 | 4 | 3 | 4 | 3 | 4 | 4 | 3 | 4 | 3 | |
| Responden 2023 | 3 | 4 | 4 | 3 | 3 | 3 | 4 | 3 | 4 | |
| Responden 2024 | 4 | 3 | 4 | 3 | 4 | 3 | 4 | 3 | 3 | |
| Responden 2025 | 3 | 3 | 3 | 4 | 4 | 4 | 3 | 4 | 4 | |
| Total Nilai Per Unsur | 76099 | 75295 | 74663 | 78171 | 74916 | 74953 | 75141 | 74412 | 77818 | |
| NRR Per Unsur | 3,64 | 3,61 | 3,58 | 3,74 | 3,59 | 3,59 | 3,60 | 3,56 | 3,73 | |
| NRR Tertimbang Per Unsur | 0,40 | 0,40 | 0,40 | 0,42 | 0,40 | 0,40 | 0,40 | 0,40 | 0,41 | 3,63 |
| IKM Unit Pelayanan | 90,65 |
| NO | KODE | UNSUR PELAYANAN | NILAI RATA-RATA |
|---|---|---|---|
| 1 | U1 | Persyaratan | 3,64 |
| 2 | U2 | Prosedur | 3,61 |
| 3 | U3 | Waktu Pelayanan | 3,58 |
| 4 | U4 | Biaya/Tarif | 3,74 |
| 5 | U5 | Produk Layanan | 3,59 |
| 6 | U6 | Kompetensi Pelaksana | 3,59 |
| 7 | U7 | Perilaku Pelaksana | 3,60 |
| 8 | U8 | Sarana Prasaran | 3,56 |
| 9 | U9 | Penanganan Pengaduan, Saran dan Masukan | 3,73 |